Returns
Secure Post-Payment with Klarna
Always 100% discreetly packaged in a plain box, without logo or name
Ordered before 11:00 AM, shipped within 1 business day
Members: free shipping. Otherwise free from €50
30-day cooling-off period, returns with hygienic seal
Body-safe materials, carefully selected
Secure Ordering Webwinkelkeur Certified
Customer Service
Care that goes beyond habits
At Touch-Me, we believe that self-care doesn't stop at the familiar; it extends to every part of yourself, with the same attention and dedication. Our selection of personal care products and intimate care products is therefore not just practical: it's an invitation to treat your body as something precious, in every detail.
For intimate areas, we consciously choose formulas that are gentle and respectful to the skin – free from unnecessary additives, developed with the same care as the rest of our collection. Not a medical-sounding ritual, but an extension of your daily care routine: calm, familiar, and without embarrassment.
We understand that this is a sensitive topic for many customers, and precisely for that reason, we approach it with the same discretion and dignity you've come to expect from Touch-Me. Our products are selected for quality and skin-friendliness, so that care never has to be a question mark, only a moment of attention for yourself.
Dispatch
Shipping and tracking
At Touch-Me.nl, we believe it's important that your order is delivered quickly, carefully, and discreetly. That's why we generally process orders within 24 hours of purchase. Orders placed on weekends or Dutch holidays will be processed and delivered to the carrier on the next business day.
Delivery time depends on your location and the shipping method you choose. Within the Netherlands, your package will usually be delivered within 1 to 2 business days. Deliveries to Belgium may take slightly longer. Once your order has left our warehouse, the carrier will handle the rest of the process, and you will receive an email confirmation.
Your privacy is always our top priority. That's why all packages are packaged simply and neutrally, without any brand name, logo, or reference to the contents. The shipping label only contains the information necessary for the delivery service, so no one can see exactly what you've ordered. This way, you can receive your order with peace of mind.
We also consciously choose sustainable packaging materials. We don't use plastic fillers. Instead, we package your products with sturdy cardboard or paper, ensuring your order is well-protected and shipped in an environmentally friendly way. This way, we combine care for your order with care for the environment.
Once your order has been shipped, you'll receive an email with the tracking information. This track and trace code allows you to track your package's whereabouts and approximately when you can expect it. This way, you can easily stay informed about the status of your order.
If you have any questions about shipping, delivery, or tracking your package, please feel free to contact us. Our team is ready to assist you and help you as quickly as possible, so you can look forward to your purchase with confidence.
Discreet and fast delivery in neutral packaging, your privacy is 100% guaranteed.
Discover
Why This Will Be Your Favorite
"Carefully formulated for the most sensitive skin, for care that never irritates."
"Pure and thoughtfully composed, so nothing comes between you and your skin."
"A silky smooth texture that nourishes and cares for the skin, day after day."
"Developed with the same care as premium skincare, for complete peace of mind."
Why This Will Be Your Favorite
Ensure intimate balance
Sometimes true temptation lies in the smallest details. These accessories are designed to make your experience more intense, playful, and personal. They not only make you feel beautiful and desirable but also provide that extra touch of excitement you crave.
Aia* Toy Cleaner for careful maintenance of sex toys
Good maintenance helps keep your favorite toys clean, fresh, and pleasant to use. Aia* Toy Cleaner is a mild, foaming cleaner for materials such as silicone, glass, latex, rubber, and leather. The pump makes precise dosing easy.
Why customers choose this product
According to Aia*, the formula is 97% natural, vegan, cruelty-free, and free of fragrance, silicones, sulfates, and parabens. Mild surfactants remove residue without leaving a greasy film. The bottle contains 100 ml, despite an outdated text indicating 110 ml.
How to use this product
Apply the cleaner directly to the toy. Clean according to the manufacturer's maintenance instructions and rinse with water, or wipe with a damp cloth if the product is not completely waterproof. Dry carefully before storing the toy.
Suitable for and combines with
According to Aia*, suitable for rubber, leather, glass, latex, and silicone. Always check the toy's material and waterproof instructions first. Keep charging ports, battery compartments, and electrical components dry.
Ingredients and composition
Aqua, Sodium Lauroyl Methyl Isethionate, Glycerin, Cocamidopropyl Betaine, Sodium Methyl Oleoyl Taurate, Sodium Cocoyl Isethionate, Sodium Benzoate, and Potassium Sorbate. The ingredient list starts with water, so we do not adopt the contradictory supplier claim 'waterless'.
Storage and important to know
According to the Aia* guide, the toy cleaner is not antibacterial or antiviral. Therefore, it does not replace a condom or other barrier when toys are shared. Store toys completely dry, separately, and preferably in a breathable storage bag. Discontinue use if skin irritation occurs.
Discreet and fast delivery by Touch-Me.nl, in neutral packaging.
To enjoy your accessory for as long as possible, it deserves careful treatment. Clean it gently, avoid harsh agents, and store it in a dry, tidy place. This will ensure its appearance, quality, and refined finish remain optimally preserved.
At Touch-Me, your accessory order is usually processed within 24 hours. Within the Netherlands, you typically receive your package within 1 to 2 business days; delivery to Belgium may take slightly longer. Once your order has been shipped, you will receive a track and trace code via email.
Your order is always packaged discreetly and neutrally, with no reference to the contents. Returns are possible within 30 days of receipt, provided the accessories are returned unused, undamaged, and with labels intact. We cannot accept worn or washed items for hygienic reasons.
Upon receipt and inspection of your return, we will refund the purchase amount within 5 business days using the original payment method.
In most cases, return shipping costs are your responsibility. If an item is defective or incorrectly delivered, we will, of course, cover the return costs. If you receive a damaged or defective item, please contact us as soon as possible at info@touch-me.nl with your order number and clear photos.
Discreet and fast delivery in neutral packaging; your privacy is 100% guaranteed.
Please consult our detailed size chart for the best fit.
Unsure? Contact our stylists for personalized advice.
Our suppliers adhere to strict ethical and sustainable production standards.
OUR PROMISE
Luxury intimacy with 100% privacy
Your privacy is our top priority. We know that routine is the biggest relationship killer, and that using intimacy enhancers is completely normal. We also understand that intimacy should remain private. That's why we are very strict about how you receive your order.
At Touch-Me, it's all about luxury and premium quality; all the brands we choose have a very high reputation. Furthermore, the packaging in which your order is delivered is 100% neutral. Not even our own name is on it. This way, you can enhance your intimacy without any worries.
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