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Product description
My Own Filo proudly introduces the Lupin, a revolutionary tool essential not only for medical purposes but also for exploring and embracing your own body. We invite all women to empower themselves, in every stage and facet of life, through the Lupin. The Lupin isn't just a tool; it's a source of strength and self-love. With regular use, you can not only enhance your intimacy but also reap the medically proven benefits it offers. My Own Filo is dedicated to supporting women in achieving healthier, happier lives. So what are you waiting for? Discover the Lupin today and begin your journey to better health, confidence, and self-love. My Own Filo will be by your side, every step of the way.
Returns Policy
Returns
Returns can be made within 30 days of receipt.
Hygiene Products and Opened Packaging For health reasons and to protect hygiene, hygiene products cannot be returned,
Especially if the seal is broken or the packaging has been opened. This applies to products such as condoms, lubricants, massage products, and erotic toys. We appreciate your understanding, as we prioritize the safety and health of our customers.
How do returns work?
Contact us at info@touch-me.nl with your order number and reason for return.
Please pack the product securely and send it to the return address provided by us.
Return costs are at your own expense, unless the product is defective or incorrectly delivered.
Refund
After receiving and inspecting the product, we will refund you within 5 working days via the original payment method.
Damaged or defective product?
Damaged Items We strive to deliver your order in perfect condition. However, if you receive a damaged item, please contact us as soon as possible. Send an email to info@touch-me.nl with details and photos of the damaged product. Our Touch-Me team is ready to resolve the issue for you and ensure you are satisfied.
Warranty: We offer a one-year warranty on all products. If a product becomes defective within that time due to a manufacturing defect, you can, of course, contact us for a solution.
Customer Service
Always personal, tailor-made service
At Touch-Me, you're our priority. Whether you're looking for discreet advice or need help choosing, we offer personalized support tailored to your needs. Contact hours: Live chat and social media (Facebook & Instagram), Monday to Saturday, 8:00 AM to 6:00 PM. Email: 24/7 (response within 24 hours). Not available via live chat or social media on Sundays.
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