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Returns Policy
Returns
Returns can be made within 30 days of receipt.
Hygiene Products and Opened Packaging For health reasons and to protect hygiene, hygiene products cannot be returned,
Especially if the seal is broken or the packaging has been opened. This applies to products such as condoms, lubricants, massage products, and erotic toys. We appreciate your understanding, as we prioritize the safety and health of our customers.
How do returns work?
Contact us at info@touch-me.nl with your order number and reason for return.
Please pack the product securely and send it to the return address provided by us.
Return costs are at your own expense, unless the product is defective or incorrectly delivered.
Refund
After receiving and inspecting the product, we will refund you within 5 working days via the original payment method.
Damaged or defective product?
Damaged Items We strive to deliver your order in perfect condition. However, if you receive a damaged item, please contact us as soon as possible. Send an email to info@touch-me.nl with details and photos of the damaged product. Our Touch-Me team is ready to resolve the issue for you and ensure you are satisfied.
Warranty: We offer a one-year warranty on all products. If a product becomes defective within that time due to a manufacturing defect, you can, of course, contact us for a solution.
Customer Service
At Touch-Me, you're our priority. Whether you're looking for discreet advice or need help choosing, we offer personalized support tailored to your needs.
Live chat and social media (Facebook & Instagram): Monday to Saturday, 8am – 6pm.
Email: 24/7, with a response within 24 hours.
On Sundays we are not available via live chat and social media.
Size chart
Product specifications
View more details
Elegant seduction with support and comfort
This three-piece garter set from Mapalé combines delicate lace with strappy details for a glam look that stays put. The bra has adjustable straps and a back closure, the garter belt accentuates your waist, and the thong completes the look. Perfect as seductive lingerie for a romantic evening or to give your outfit some extra flair.
Size M/L feels elegant and classically seductive. The deep black creates a femme fatale effect, while the heart detail remains subtly playful. Wear it with stockings from our catalog for a complete garter look.
- Lace design luxurious look with soft touch
- Heart details on garter and thong for romantic flair
- Adjustable straps for a custom fit all night long
- Adjustable suspenders for the correct stocking height
- Comfort-fit back closure, safe and stylish
Specifications
- Material: lace and polyamide/elastane, soft and stretchy
- Set contents: bra, thong, garter belt (stockings not included)
- Straps: fully adjustable, back closure
- Suspenders: adjustable, suitable for standard stockings
- Fit: M/L, designed for medium to larger cup and waist
- Transparency: semi-transparent lace with romantic details
- Washing instructions: hand wash cold, dry flat, do not iron.
Why choose Mapalé?
Mapalé stands for sensual designs, feminine fits and comfortable materials that make your confidence radiate.
Discreet shipping
100% discreet: your order will be delivered in plain packaging, without any distinguishing features. This way, your privacy is completely guaranteed.
Care and maintenance
Unsure? Contact our stylists for personalized advice.
Shipping and returns
Orders are generally processed within 24 hours of purchase. If you place an order over the weekend or on a Dutch holiday, we will process it on the next business day. Within the Netherlands, your package will usually be delivered within 1 to 2 business days; delivery to Belgium may take slightly longer. As soon as your order leaves our warehouse, you will receive a track and trace code by email, allowing you to track your package at any time.
Your order will always be packaged discreetly and neutrally, with no branding or reference to its contents. The shipping label only contains the information necessary for the delivery service. We also consciously choose sturdy, sustainable packaging materials made of cardboard and paper, without plastic fillers. This way, we combine care for your order with care for the environment.
You can return your order within 30 days of receipt. Products must be returned unused, undamaged, and, where possible, in their original packaging. Stricter rules apply to certain hygiene products. For health reasons, we cannot accept returns of items whose seal has been broken or whose packaging has been opened. This includes condoms, lubricants, massage products, and erotic toys. The safety and health of our customers is always our top priority.
If you want to return an item, please contact us first at info@touch-me.nl with your order number and the reason for your return. We will provide you with the correct return address and additional instructions. Please package the products securely and neatly to prevent damage during shipping. In most cases, you will be responsible for the return shipping costs. If the product is defective or incorrectly delivered, we will, of course, cover the return shipping costs.
Once we've received and inspected your return, we'll refund the purchase amount via your original payment method within 5 business days. In some cases, it may take a little longer for the refund to appear, depending on your bank or payment provider. If you haven't received your refund after 7 business days, please feel free to contact us; we'll be happy to look into it for you.
If you receive a damaged or defective product, please report this as soon as possible via info@touch-me.nl . Please include your order number, a brief description of the problem, and, if possible, clear photos of the product, the damage, and the packaging. Always keep the original packaging and packing material; this helps us assess the situation properly and expedites processing. All our products come with a 1-year warranty for manufacturing defects. If your item is defective due to a production issue within this period, we will work with you to find a suitable solution, such as repair, replacement, or another form of compensation.
If you have any questions about shipping, returns, or warranty, we are ready to assist you.
Discreet and fast delivery in neutral packaging, your privacy is 100% guaranteed.
Size advice
Unsure? Feel free to contact our specialists for discreet, personalized advice.
Sustainability
Our suppliers adhere to strict ethical and sustainable production standards.
Product details
Questions? Our customer service team is happy to help.
Make an appointment for personal advice from a TOUCH-ME advisor
Suggestions
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